{"id":2882,"date":"2020-08-28T16:40:30","date_gmt":"2020-08-28T16:40:30","guid":{"rendered":"https:\/\/masduroseau.com\/?page_id=2882"},"modified":"2026-07-15T16:52:45","modified_gmt":"2026-07-15T14:52:45","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/masduroseau.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2882\" class=\"elementor elementor-2882\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50e06cf e-flex e-con-boxed e-con e-parent\" data-id=\"50e06cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d17b65e e-con-full e-flex e-con e-child\" data-id=\"d17b65e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-023e37e elementor-widget elementor-widget-heading\" data-id=\"023e37e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MAS DU ROSEAU<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-409621a elementor-widget elementor-widget-heading\" data-id=\"409621a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2816d9 e-flex e-con-boxed e-con e-parent\" data-id=\"b2816d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fef0372 elementor-widget elementor-widget-text-editor\" data-id=\"fef0372\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated: July 2026<\/strong><\/p><p>Mas du Roseau places particular importance on the protection of your personal data and is committed to processing it in accordance with the <strong>General Data Protection Regulation (GDPR)<\/strong> (Regulation (EU) 2016\/679) as well as current French legislation.<\/p><p>The purpose of this Privacy Policy is to inform you clearly and transparently about the data we collect, how we use it, how long we retain it, and the rights you have.<\/p><hr \/><h1>1. Data Controller<\/h1><p>The data controller is:<\/p><p><strong>LE MAS DU ROSEAU<\/strong><br \/>SARL with capital of \u20ac250,000<\/p><p>Molleton District<br \/>13250 Saint-Chamas \u2013 France<\/p><p><strong>SIREN:<\/strong> 499 467 363<br \/><strong>SIRET:<\/strong> 499 467 363 00028<br \/><strong>RCS:<\/strong> Salon-de-Provence 499 467 363<br \/><strong>Intra-Community VAT:<\/strong> FR33 499 467 363<\/p><p>Telephone: +33 (0)4 90 50 40 92<\/p><p><strong>Email:<\/strong> <a href=\"mailto:eshop@masduroseau.com\">eshop@masduroseau.com<\/a><\/p><p><strong>Data Protection Officer (DPO)<\/strong><br \/>Pascale Lefebvre<\/p><hr \/><h1>2. Accommodation<\/h1><p>The site is hosted by:<\/p><p><strong>OVHcloud<\/strong><\/p><p>2 rue Kellermann<br \/>59100 Roubaix \u2013 France<\/p><p>RCS Lille M\u00e9tropole 424 761 419<\/p><p><a href=\"https:\/\/www.ovhcloud.com\/\">https:\/\/www.ovhcloud.com<\/a><\/p><hr \/><h1>3. Personal data collected<\/h1><p>Depending on your use of the site, we may collect the following information.<\/p><h2>When creating an account<\/h2><ul><li><p>First and last name<\/p><\/li><li><p>E-mail address<\/p><\/li><li><p>Encrypted password<\/p><\/li><\/ul><h2>When placing an order<\/h2><ul><li><p>First and last name<\/p><\/li><li><p>Company (if applicable)<\/p><\/li><li><p>Billing address<\/p><\/li><li><p>Delivery address<\/p><\/li><li><p>E-mail address<\/p><\/li><li><p>Phone number<\/p><\/li><li><p>Products ordered<\/p><\/li><li><p>Order history<\/p><\/li><\/ul><h2>When requesting contact<\/h2><ul><li><p>Name<\/p><\/li><li><p>E-mail address<\/p><\/li><li><p>Telephone (if provided)<\/p><\/li><li><p>Content of your message<\/p><\/li><\/ul><h2>During your browsing<\/h2><ul><li><p>IP address<\/p><\/li><li><p>Cookies<\/p><\/li><li><p>Information about the browser and device used<\/p><\/li><li><p>Navigation data<\/p><\/li><li><p>Navigation preferences<\/p><\/li><\/ul><h2>Secure payment<\/h2><p>Payments made on the site are secure and processed exclusively by specialized service providers.<\/p><p>Depending on the payment method chosen, certain data necessary for processing your transaction may be transmitted to:<\/p><ul><li><p><strong>PayPal<\/strong><\/p><\/li><li><p><strong>Apple Pay<\/strong> (via PayPal)<\/p><\/li><li><p><strong>Google Pay<\/strong> (via PayPal)<\/p><\/li><\/ul><p>These service providers apply their own privacy policies and ensure the secure processing of payment data.<\/p><p><strong>Mas du Roseau never has access to your bank details and does not store them at any time.<\/strong><\/p><hr \/><h1>4. Purposes of the processing<\/h1><p>The personal data collected is used solely for:<\/p><ul><li><p>process and ship your orders; ;<\/p><\/li><li><p>ensure delivery follow-up; ;<\/p><\/li><li><p>manage your customer account; ;<\/p><\/li><li><p>to respond to your contact requests; ;<\/p><\/li><li><p>to provide after-sales service; ;<\/p><\/li><li><p>send order and delivery confirmations; ;<\/p><\/li><li><p>send, with your consent, newsletters and commercial offers; ;<\/p><\/li><li><p>improve the user experience; ;<\/p><\/li><li><p>measure the site&#039;s audience; ;<\/p><\/li><li><p>prevent fraud; ;<\/p><\/li><li><p>to meet our legal, tax and accounting obligations.<\/p><\/li><\/ul><hr \/><h1>5. Legal basis for processing<\/h1><p>Data processing relies on:<\/p><ul><li><p>the execution of the contract when an order is placed; ;<\/p><\/li><li><p>your consent for newsletters and certain cookies; ;<\/p><\/li><li><p>compliance with our legal obligations; ;<\/p><\/li><li><p>our legitimate interest in improving our services and securing the site.<\/p><\/li><\/ul><hr \/><h1>6. Data Recipients<\/h1><p>Your personal data is intended exclusively for authorized teams of <strong>The Mas du Roseau<\/strong>.<\/p><p>They may also be transmitted, only when necessary, to the following service providers:<\/p><ul><li><p><strong>OVHcloud<\/strong> (website hosting)<\/p><\/li><li><p><strong>PayPal<\/strong> (secure payment)<\/p><\/li><li><p><strong>Apple Pay<\/strong> (payment via PayPal)<\/p><\/li><li><p><strong>Google Pay<\/strong> (payment via PayPal)<\/p><\/li><li><p><strong>Klaviyo<\/strong> (Newsletter and marketing communications management)<\/p><\/li><li><p><strong>DPD<\/strong> as well as any other carrier responsible for delivering your order<\/p><\/li><li><p>Our technical service providers ensure the maintenance, security and development of the site.<\/p><\/li><\/ul><p>All these partners are subject to a strict confidentiality obligation.<\/p><p><strong>Your personal data is never sold, rented or given to third parties for commercial purposes.<\/strong><\/p><hr \/><h1>7. Shelf life<\/h1><p>Data is retained only for as long as necessary for the purposes for which it was collected.<\/p><p>For your information:<\/p><ul><li><p>Order-related data: <strong>10 years<\/strong> (accounting obligations); ;<\/p><\/li><li><p>Billing information: <strong>10 years<\/strong> ;<\/p><\/li><li><p>Sales prospecting data: <strong>3 years<\/strong> after the last contact; ;<\/p><\/li><li><p>inactive customer accounts: <strong>3 years<\/strong> ;<\/p><\/li><li><p>cookies: <strong>13 months maximum<\/strong>.<\/p><\/li><\/ul><hr \/><h1>8. Data Security<\/h1><p>Mas du Roseau implements all necessary technical and organizational measures to ensure the security, confidentiality and integrity of your personal data.<\/p><p>The site benefits in particular from:<\/p><ul><li><p>of a secure HTTPS (SSL) connection; ;<\/p><\/li><li><p>secure servers; ;<\/p><\/li><li><p>access protected by authentication; ;<\/p><\/li><li><p>regular backups; ;<\/p><\/li><li><p>devices designed to prevent unauthorized access.<\/p><\/li><\/ul><p>In the event of a data breach that poses a risk to your rights and freedoms, the CNIL will be informed within the time limits stipulated by the regulations.<\/p><hr \/><h1>9. Your rights<\/h1><p>In accordance with the GDPR, you have the following rights:<\/p><ul><li><p>right of access; ;<\/p><\/li><li><p>right of rectification; ;<\/p><\/li><li><p>right to erasure; ;<\/p><\/li><li><p>right to object; ;<\/p><\/li><li><p>right to restriction of processing; ;<\/p><\/li><li><p>right to data portability; ;<\/p><\/li><li><p>right to withdraw your consent at any time where it constitutes the legal basis for processing.<\/p><\/li><\/ul><p>You can exercise your rights at any time by contacting us:<\/p><p><strong>By email<\/strong><br \/><a href=\"mailto:eshop@masduroseau.com\">eshop@masduroseau.com<\/a><\/p><p><strong>By mail<\/strong><br \/>The Mas du Roseau<br \/>Molleton District<br \/>13250 Saint-Chamas \u2013 France<\/p><p>To protect your data, you may be asked to provide proof of identity.<\/p><hr \/><h1>10. Complaint to the CNIL<\/h1><p>If you believe your rights have not been respected, you can file a complaint with:<\/p><p><strong>CNIL \u2013 National Commission for Information Technology and Civil Liberties<\/strong><\/p><p>3 Place de Fontenoy<br \/>TSA 80715<br \/>75334 Paris Cedex 07<\/p><p><a href=\"https:\/\/www.cnil.fr\/\">https:\/\/www.cnil.fr<\/a><\/p><hr \/><h1>11. Cookies<\/h1><p>This website uses cookies in order to:<\/p><ul><li><p>to ensure its proper functioning; ;<\/p><\/li><li><p>to improve your browsing experience; ;<\/p><\/li><li><p>to measure the site&#039;s audience; ;<\/p><\/li><li><p>to remember certain preferences; ;<\/p><\/li><li><p>to offer appropriate content and communications.<\/p><\/li><\/ul><p>On your first visit, a cookie management banner allows you to accept, refuse or customize their use.<\/p><p>You can change your preferences at any time.<\/p><hr \/><h1>12. Changes to the Privacy Policy<\/h1><p>This Privacy Policy may be modified at any time to take into account legislative, regulatory or technical developments.<\/p><p>The version published on this page is the only legally binding version and supersedes any previous version.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8e5be5 e-flex e-con-boxed e-con e-parent\" data-id=\"a8e5be5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>MAS DU ROSEAU Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : juillet 2026 Le Mas du Roseau accorde une importance particuli\u00e8re \u00e0 la protection de vos donn\u00e9es personnelles et s&rsquo;engage \u00e0 les traiter dans le respect du R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) (R\u00e8glement (UE) 2016\/679) ainsi que de la l\u00e9gislation fran\u00e7aise en [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-2882","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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